E-commerce is one of the fastest-growing and most profitable sectors globally, with online sales expected to reach $6.5 trillion by 2023. However, running an e-commerce business is not as easy as it seems. It involves a lot of complex and tedious tasks beyond developing and maintaining a website, such as managing inventory, processing orders, shipping products, handling customer service, and generating reports. It can consume a lot of time, money, and resources and affect the efficiency and profitability of your e-commerce business.
That's why you need a back office system for your e-commerce business. By the end of this blog post, you will clearly understand what a back office system of an e-commerce website is, why you need one, which features to include, and how to choose one for your e-commerce business. So let's get started!